All Systems Operational

Truevo Connect Acquiring Platform ? Operational
Truevo Gateway Operational
Unify Direct API (unify.truevo.com) ? Operational
MyTruevo API (api.my.truevo.com) ? Operational
Truevo EU API (truevo.eu) ? Operational
Connect Direct API (connect.truevo.com) ? Operational
Truevo Portals ? Operational
MyTruevo Portal ? Operational
Truevo Portal - Old Platform ? Operational
Truevo Business Intelligence Portal ? Operational
Truevo Business Portal ? Operational
Truevo Reporting Operational
Transaction Detail Report ? Operational
Merchant Statements ? Operational
Transaction Detail Report - Old Format Report ? Operational
Merchant Statements - Old Format Report ? Operational
Truevo Support Channels Operational
Telephone Support Operational
Email Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 31, 2025
Resolved - We identified and resolved an intermittent transaction processing issue on the Truevo Connect Acquiring Platform between 07:40 CET and 07:50 CEST. All services have been successfully restored.

We’re keeping a close eye on the situation. Please accept our sincere apologies for any inconvenience this may have caused.

If you have any questions, please contact us at support@truevo.com.

Oct 31, 08:00 CET
Oct 30, 2025
Resolved - We identified and resolved a transaction processing issue on the Truevo Connect Acquiring Platform between 17:16 CET and 17:31 CET. All services have been successfully restored.

We’re keeping a close eye on the situation. Please accept our sincere apologies for any inconvenience this may have caused.

If you have any questions, please contact us at support@truevo.com.

Oct 30, 17:52 CET
Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.