All Systems Operational

Truevo Connect Acquiring Platform Operational
Truevo Gateway Operational
Unify Direct API (unify.truevo.com) Operational
MyTruevo API (api.my.truevo.com) Operational
Truevo EU API (truevo.eu) Operational
Connect Direct API (connect.truevo.com) Operational
Truevo Portals Operational
MyTruevo Portal Operational
Truevo Portal - Old Platform Operational
Truevo Business Intelligence Portal Operational
Truevo Business Portal Operational
Truevo Reporting Operational
Transaction Detail Report Operational
Merchant Statements Operational
Transaction Detail Report - Old Format Report Operational
Merchant Statements - Old Format Report Operational
Truevo Support Channels Operational
Telephone Support Operational
Email Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 30, 2026

No incidents reported today.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026
Resolved - Our team of engineers have fixed the issue, and all services on our Truevo Connect Acquiring Platform are now fully restored.

We’re keeping a close eye on the situation. Please accept our sincere apologies for any inconvenience this may have caused.

If you have any questions, please contact us at support@truevo.com.

Mar 19, 13:10 CET
Identified - We’re experiencing a transaction processing issue on our Truevo Connect Acquiring Platform. Our teams are fully engaged in resolving this matter, and we’ll keep you updated as and when things change.

If you have any questions, please contact us at support@truevo.com.

Mar 19, 12:32 CET
Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.