All Systems Operational

Truevo Acquiring ? Operational
Truevo Acquiring - New Platform ? Operational
Truevo Point-of-Sale (POS) ? Operational
Truevo Gateway Operational
Direct API (unify.truevo.com) ? Operational
MyTruevo API (api.my.truevo.com) ? Operational
Truevo EU API (truevo.eu) ? Operational
Truevo Portals ? Operational
MyTruevo Portal ? Operational
Truevo Portal ? Operational
Truevo Business Intelligence Portal ? Operational
Truevo Portal - New Platform Portal ? Operational
Truevo Reporting Operational
Transaction Detail Report ? Operational
Merchant Statements ? Operational
Transaction Detail Report - New Report ? Operational
Merchant Statements - New Report ? Operational
Truevo Support Channels Operational
Telephone Support Operational
Email Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Truevo Acquiring Apr 11, 2025 02:00-05:00 CEST

Our dedicated team of engineers will be carrying out maintenance during the below window:

- On Friday, 11 April 2025, between 02:00 CEST and 05:00 CEST

During this period, we expect authorization to be unavailable a few times for a duration of up to a minute. Our engineers will monitor this maintenance window closely.

If you have any questions, please contact us at support@truevo.com.
Posted on Mar 26, 2025 - 10:46 CET
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Truevo Maintenance - 27 March 2024
Completed - The scheduled maintenance has been completed.
Mar 27, 01:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 00:30 CET
Scheduled - Hello,

Our dedicated team of engineers will be carrying out maintenance during the below window:

- On Thursday, 27 March 2025, between 00:30 CET and 01:30 CET

During this time period, we expect a 1-minute interruption in transaction processing. Our engineers will be monitoring closely during this maintenance window.

We sincerely apologise for any inconvenience this may cause and thank you for your understanding in this matter. We’ll do our best to complete the maintenance as quickly and efficiently as possible!

Please feel free to contact us with any questions or concerns.

Regards,

The Truevo Team
Mar 6, 13:24 CET
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

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