All Systems Operational

Truevo Unify Acquiring Platform - V1 ? Operational
Truevo Connect Acquiring Platform - V2 ? Operational
Truevo Point-of-Sale (POS) ? Operational
Truevo Gateway Operational
Unify Direct API (unify.truevo.com) ? Operational
MyTruevo API (api.my.truevo.com) ? Operational
Truevo EU API (truevo.eu) ? Operational
Connect Direct API (connect.truevo.com) ? Operational
Truevo Portals ? Operational
MyTruevo Portal ? Operational
Truevo Portal ? Operational
Truevo Business Intelligence Portal ? Operational
Truevo Portal - New Platform Portal ? Operational
Truevo Reporting Operational
Transaction Detail Report ? Operational
Merchant Statements ? Operational
Transaction Detail Report - New Report ? Operational
Merchant Statements - New Report ? Operational
Truevo Support Channels Operational
Telephone Support Operational
Email Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 16, 2025

No incidents reported today.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025
Resolved - We identified and resolved an intermittent transaction processing issue impacting transactions on the Truevo EU API (truevo.eu) Gateway between 14:18 CEST and 15:48 CEST. All services have been successfully restored.

We’re keeping a close eye on the situation. Please accept our sincere apologies for any inconvenience this may have caused.

If you have any questions, please contact us at support@truevo.com.

Sep 9, 16:36 CEST
Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.