All Systems Operational

Truevo Unify Acquiring Platform - V1 ? Operational
Truevo Connect Acquiring Platform - V2 ? Operational
Truevo Point-of-Sale (POS) ? Operational
Truevo Gateway Operational
Unify Direct API (unify.truevo.com) ? Operational
MyTruevo API (api.my.truevo.com) ? Operational
Truevo EU API (truevo.eu) ? Operational
Connect Direct API (connect.truevo.com) ? Operational
Truevo Portals ? Operational
MyTruevo Portal ? Operational
Truevo Portal ? Operational
Truevo Business Intelligence Portal ? Operational
Truevo Portal - New Platform Portal ? Operational
Truevo Reporting Operational
Transaction Detail Report ? Operational
Merchant Statements ? Operational
Transaction Detail Report - New Report ? Operational
Merchant Statements - New Report ? Operational
Truevo Support Channels Operational
Telephone Support Operational
Email Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 3, 2025

No incidents reported today.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025
Resolved - Our team of engineers have fixed the issue, and all services on our Truevo Unify Acquiring Platform are now fully restored.

We’re keeping a close eye on the situation. Please accept our sincere apologies for any inconvenience this may have caused.

If you have any questions, please contact us at support@truevo.com.

Aug 26, 18:06 CEST
Identified - We’re experiencing an intermittent transaction processing issue on the Truevo platform with transaction processing on the Truevo Unify Acquiring Platform. Our teams are fully engaged in resolving this matter, and we’ll keep you updated as and when things change.

If you have any questions, please contact us at support@truevo.com.

Aug 26, 17:51 CEST
Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.