All Systems Operational

Truevo Unify Acquiring Platform - V1 ? Operational
Truevo Connect Acquiring Platform - V2 ? Operational
Truevo Point-of-Sale (POS) ? Operational
Truevo Gateway Operational
Unify Direct API (unify.truevo.com) ? Operational
MyTruevo API (api.my.truevo.com) ? Operational
Truevo EU API (truevo.eu) ? Operational
Connect Direct API (connect.truevo.com) ? Operational
Truevo Portals ? Operational
MyTruevo Portal ? Operational
Truevo Portal ? Operational
Truevo Business Intelligence Portal ? Operational
Truevo Portal - New Platform Portal ? Operational
Truevo Reporting Operational
Transaction Detail Report ? Operational
Merchant Statements ? Operational
Transaction Detail Report - New Report ? Operational
Merchant Statements - New Report ? Operational
Truevo Support Channels Operational
Telephone Support Operational
Email Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 18, 2025
Completed - The scheduled maintenance has been completed.
Jun 18, 09:32 CEST
Scheduled - On Friday, 30 May 2025, we will be updating components on our Status Page.

The following changes will be implemented:

- "Truevo Acquiring" will be renamed to "Truevo Unified Acquiring Platform - V1". This component supports transaction processing on our legacy acquiring platform.

- "Truevo Acquiring - New Platform" will be renamed to "Truevo Connect Acquiring Platform - V2". This component is used for transaction processing on our new acquiring platform.

Should you have any questions, please contact us at support@truevo.com.

May 28, 10:44 CEST
Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025
Completed - The scheduled maintenance has been completed.
Jun 15, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 02:00 CEST
Scheduled - Our dedicated team of engineers will be carrying out maintenance on our Truevo Unify Acquiring Platform - V1 during the below window:

- On Sunday, 15 June 2025, between 02:00 CEST and 05:00 CEST

During this period, we expect a 30-minute interruption in transaction processing. Our engineers will monitor this maintenance window closely.

If you have any questions, please contact us at support@truevo.com.

Jun 3, 11:19 CEST
Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.