All Systems Operational

Truevo Connect Acquiring Platform Operational
Truevo Gateway Operational
Unify Direct API (unify.truevo.com) Operational
MyTruevo API (api.my.truevo.com) Operational
Truevo EU API (truevo.eu) Operational
Connect Direct API (connect.truevo.com) Operational
Truevo Portals Operational
MyTruevo Portal Operational
Truevo Business Intelligence Portal Operational
Truevo Business Portal Operational
Truevo Reporting Operational
Transaction Detail Report Operational
Merchant Settlement Statements Operational
Settlement Breakdown Report Operational
Truevo Support Channels Operational
Telephone Support Operational
Email Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 26, 2026

No incidents reported today.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

Resolved - Our phone lines are fully operational following the earlier disruption. Thank you for your patience, and we apologise for any inconvenience this may have caused.

If you have any questions, please contact us at support@truevo.com.

Sep 17, 16:58 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 17, 14:18 CEST
Investigating - We are currently experiencing an issue with our phone lines and we are working to resolve this matter as soon as possible.

Please contact us by emailing support@truevo.com.

We apologise for any inconvenience caused and thank you for your understanding.

Sep 17, 14:18 CEST

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.