All Systems Operational

Truevo Connect Acquiring Platform Operational
Truevo Gateway Operational
Unify Direct API (unify.truevo.com) Operational
MyTruevo API (api.my.truevo.com) Operational
Truevo EU API (truevo.eu) Operational
Connect Direct API (connect.truevo.com) Operational
Truevo Portals Operational
MyTruevo Portal Operational
Truevo Business Intelligence Portal Operational
Truevo Business Portal Operational
Truevo Reporting Operational
Transaction Detail Report Operational
Merchant Settlement Statements Operational
Settlement Breakdown Report Operational
Truevo Support Channels Operational
Telephone Support Operational
Email Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 8, 2026

No incidents reported today.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

Resolved - We identified an intermittent issue with Visa transaction processing on the Truevo platform between 06:13 CEST and 06:36 CEST. This issue was due to a connectivity issue on the Visa network and resulted in certain transactions being declined with the response code 91. Transaction processing has since stabilised.

We’re keeping a close eye on the situation. Please accept our sincere apologies for any inconvenience this may have caused.

If you have any questions, please contact us at support@truevo.com.

Jul 27, 09:53 CEST

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.