Truevo Status

All Systems Operational

Truevo Connect Acquiring Platform Operational

Truevo Gateway Operational

Unify Direct API (unify.truevo.com) Operational

MyTruevo API (api.my.truevo.com) Operational

Truevo EU API (truevo.eu) Operational

Connect Direct API (connect.truevo.com) Operational

Truevo Portals Operational

MyTruevo Portal Operational

Truevo Portal - Old Platform Operational

Truevo Business Intelligence Portal Operational

Truevo Business Portal Operational

Truevo Reporting Operational

Transaction Detail Report Operational

Merchant Statements Operational

Transaction Detail Report - Old Format Report Operational

Merchant Statements - Old Format Report Operational

Truevo Support Channels Operational

Telephone Support Operational

Email Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 8, 2025

No incidents reported today.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

Truevo Connect Acquiring Platform

Completed - The scheduled maintenance has been completed.
Dec 2, 06:10 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 06:00 CET

Scheduled - Our dedicated team of engineers will be carrying out maintenance on our Truevo Connect Acquiring Platform during the below window:

- On Tuesday, 2 December 2025, between 06:00 CET and 06:10 CET

During this period, there may be intermittent interruptions in transaction processing. Our engineers will monitor this maintenance window closely.

If you have any questions, please contact us at support@truevo.com.
Nov 27, 13:04 CET

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.