Truevo Status

All Systems Operational

Truevo Unify Acquiring Platform - V1 Operational

Truevo Connect Acquiring Platform - V2 Operational

Truevo Point-of-Sale (POS) Operational

Truevo Gateway Operational

Unify Direct API (unify.truevo.com) Operational

MyTruevo API (api.my.truevo.com) Operational

Truevo EU API (truevo.eu) Operational

Connect Direct API (connect.truevo.com) Operational

Truevo Portals Operational

MyTruevo Portal Operational

Truevo Portal Operational

Truevo Business Intelligence Portal Operational

Truevo Portal - New Platform Portal Operational

Truevo Reporting Operational

Transaction Detail Report Operational

Merchant Statements Operational

Transaction Detail Report - New Report Operational

Merchant Statements - New Report Operational

Truevo Support Channels Operational

Telephone Support Operational

Email Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 18, 2025

Status Page Component Renames

Completed - The scheduled maintenance has been completed.
Jun 18, 09:32 CEST

Scheduled - On Friday, 30 May 2025, we will be updating components on our Status Page.

The following changes will be implemented:

- "Truevo Acquiring" will be renamed to "Truevo Unified Acquiring Platform - V1". This component supports transaction processing on our legacy acquiring platform.

- "Truevo Acquiring - New Platform" will be renamed to "Truevo Connect Acquiring Platform - V2". This component is used for transaction processing on our new acquiring platform.

Should you have any questions, please contact us at support@truevo.com.
May 28, 10:44 CEST

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

Truevo Unify Acquiring Platform - V1

Completed - The scheduled maintenance has been completed.
Jun 15, 05:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 02:00 CEST

Scheduled - Our dedicated team of engineers will be carrying out maintenance on our Truevo Unify Acquiring Platform - V1 during the below window:

- On Sunday, 15 June 2025, between 02:00 CEST and 05:00 CEST

During this period, we expect a 30-minute interruption in transaction processing. Our engineers will monitor this maintenance window closely.

If you have any questions, please contact us at support@truevo.com.
Jun 3, 11:19 CEST

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.