Transaction Processing Issue - Resolved

Incident Report for Truevo

Resolved

We identified an intermittent issue with Visa transaction processing on the Truevo platform between 06:13 CEST and 06:36 CEST. This issue was due to a connectivity issue on the Visa network and resulted in certain transactions being declined with the response code 91. Transaction processing has since stabilised.

We’re keeping a close eye on the situation. Please accept our sincere apologies for any inconvenience this may have caused.

If you have any questions, please contact us at support@truevo.com.

Posted Jul 27, 2026 - 09:53 CEST

This incident affected: Truevo Connect Acquiring Platform.